Shipping
Standard shipping and handling rates will apply. Insurance is required for all orders over $100. All orders are shipped UPS Ground unless otherwise instructed. Shipping rates are calculated based on weight and destination, insurance rates are based on invoice total. Please contact us within 48 hours if your order was damaged during shipment. For rush delivery, charges may vary and will apply. Please allow up to 7 business days for delivery.
All orders are shipped from:
Valencia, California 91381
Terms and Agreement
By submitting an order to Prim & Pixie you, the client, agrees to the following terms and conditions.
Once your order form and payment have been received, production on your order will begin. Therefore, refunds cannot be given and your remaining balance will be due, regardless of cancellation of the event. In addition, quantities ordered can not be changed without incurring additional fees. All re-orders for invitations and stationery are subject to a handling charge.
For invitation and stationery orders, Prim & Pixie will provide a pdf file of an initial proof for you to review. Up to two subsequent proofs can be sent to you for changes before final printing. Please contact us if you require more than three total changes, additional fees may apply. We will not print your order until we receive an email from you stating, "it is ok to print". Any mistakes found or changes needed after your written permission and final printing, will not be corrected without incurring additional fees.
The client is responsible for determining appropriate postage amount for invitations and stationery. Prim & Pixie is not responsible for any invitation or stationery items damaged in the mailing process.
The client is responsible for all shipping & handling charges and taxes (CA residents) and is separate from quoted prices of goods and services.
Prim & Pixie makes every effort to ensure order accuracy. Each order is packed with care and double checked by at least two members of our team and will include a packing slip. In the unlikely event that there is a mistake in your order, please contact us within 48 hours. Prim & Pixie will refer to our records and will determine an appropriate solution.
Due to the custom nature of our product, please expect very slight variances between your samples and final product and between same styles in a multiple quantity order. These variances include, but are not limited to, paper dimensions, ink color, embellishments, etc.
Prim & Pixie strives to accurately display our product, however, depending on your monitor settings, web browser, etc., printed and final product may slightly vary.
All designs featured on primandpixie.com and custom orders are property of Prim & Pixie and may be used for future reproduction and sale. Prim & Pixie reserves the right to use the designs for display, publication, samples and other purposes. Reproduction, display, or distribution of these designs without Prim & Pixie authorization is strictly prohibited.
The content displayed on this site is for your general information and use only, it is subject to change without notice.
Privacy Policy
Prim & Pixie processes credit cards through an online version of a credit card swipe machine called a virtual terminal. Your information is transmitted through a secure payment gateway. The gateway provides industry-leading security with transaction processing secured by 128-bit SSL encryption and meets the exacting standards of the major card associations, including SAS, PCI, and SDP.
Prim & Pixie will not sell, rent or disclose your personal identification information with just any third party.
However, we may share some or all of your personal identification information with third parties involved in
fulfilling and/or delivering your order (ie. shipping carrier, and credit card processing company).
Standard shipping and handling rates will apply. Insurance is required for all orders over $100. All orders are shipped UPS Ground unless otherwise instructed. Shipping rates are calculated based on weight and destination, insurance rates are based on invoice total. Please contact us within 48 hours if your order was damaged during shipment. For rush delivery, charges may vary and will apply. Please allow up to 7 business days for delivery.
All orders are shipped from:
Valencia, California 91381
Terms and Agreement
By submitting an order to Prim & Pixie you, the client, agrees to the following terms and conditions.
Once your order form and payment have been received, production on your order will begin. Therefore, refunds cannot be given and your remaining balance will be due, regardless of cancellation of the event. In addition, quantities ordered can not be changed without incurring additional fees. All re-orders for invitations and stationery are subject to a handling charge.
For invitation and stationery orders, Prim & Pixie will provide a pdf file of an initial proof for you to review. Up to two subsequent proofs can be sent to you for changes before final printing. Please contact us if you require more than three total changes, additional fees may apply. We will not print your order until we receive an email from you stating, "it is ok to print". Any mistakes found or changes needed after your written permission and final printing, will not be corrected without incurring additional fees.
The client is responsible for determining appropriate postage amount for invitations and stationery. Prim & Pixie is not responsible for any invitation or stationery items damaged in the mailing process.
The client is responsible for all shipping & handling charges and taxes (CA residents) and is separate from quoted prices of goods and services.
Prim & Pixie makes every effort to ensure order accuracy. Each order is packed with care and double checked by at least two members of our team and will include a packing slip. In the unlikely event that there is a mistake in your order, please contact us within 48 hours. Prim & Pixie will refer to our records and will determine an appropriate solution.
Due to the custom nature of our product, please expect very slight variances between your samples and final product and between same styles in a multiple quantity order. These variances include, but are not limited to, paper dimensions, ink color, embellishments, etc.
Prim & Pixie strives to accurately display our product, however, depending on your monitor settings, web browser, etc., printed and final product may slightly vary.
All designs featured on primandpixie.com and custom orders are property of Prim & Pixie and may be used for future reproduction and sale. Prim & Pixie reserves the right to use the designs for display, publication, samples and other purposes. Reproduction, display, or distribution of these designs without Prim & Pixie authorization is strictly prohibited.
The content displayed on this site is for your general information and use only, it is subject to change without notice.
Privacy Policy
Prim & Pixie processes credit cards through an online version of a credit card swipe machine called a virtual terminal. Your information is transmitted through a secure payment gateway. The gateway provides industry-leading security with transaction processing secured by 128-bit SSL encryption and meets the exacting standards of the major card associations, including SAS, PCI, and SDP.
Prim & Pixie will not sell, rent or disclose your personal identification information with just any third party.
However, we may share some or all of your personal identification information with third parties involved in
fulfilling and/or delivering your order (ie. shipping carrier, and credit card processing company).